The Fidelis Partnership partners with Howden to automate broker submissions

The Fidelis Partnership (‘TFP’) today announces a partnership with Howden as part of its implementation of Broker Connect - a new capability in TFP’s underwriting platform designed to deliver a step change in its automation and streamlining of the pre-bind submission process for complex risks.

The new capability will be implemented in TFP’s underwriting platform as Broker Connect and is intended to significantly enhance the speed and quality of information flows between brokers and underwriters, enabling faster and more accurate underwriting decisions. It is intended to replace fragmented, manual submission processes with structured data and a digital workflow that reduces friction, removes the need for rekeying and meaningfully improves data accuracy.

Howden is TFP’s first broking partner to go live on Broker Connect through ACORD ADEPT, one of the key platforms being integrated into TFP’s platform and which will be used to exchange information between TFP and Howden. This will enable an increased volume of business to be transacted through AI driven efficiencies.

Broker Connect also incorporates AI-assisted search, enabling underwriting, operations and claims teams to locate and assess historic submission data at pace.

TFP plans to extend Broker Connect to pricing and actuarial capabilities in a subsequent phase, leveraging AI to transform unstructured data into the formats required for modelling and pricing systems — preparing opportunities for underwriter review without manual intervention, and further empowering TFP's underwriters to direct their expertise towards the complex, value-add risk decisions that underpin its lead underwriting philosophy.

John-Paul O’Hare, Group Director of Underwriting at The Fidelis Partnership, commented: "For TFP, leadership is about empowering our underwriters to focus on where we add the most value – working directly with brokers and the market to find solutions to complex risks. We are excited to be using AI to increase the scale and speed at which we do business with Howden, one of our key partners, with Broker Connect giving our teams greater precision and removing manual processes. It also reflects our broader commitment to leveraging AI across the business to help us make expert decisions on complex risks, quickly, efficiently and at scale. We are delighted to be launching this in partnership with Howden.”

Sarah Walton, Group Head of Business Services at Howden, commented: “This partnership is a mutual ambition to make the placement process work better for clients. In today's environment, the ability to move quickly and accurately on complex risks is what clients need from their brokers and underwriters. This integration will help address one of the most persistent friction points in the market and we are excited to be piloting this with TFP."

The Broker Connect platform will initially cover TFP and Pine Walk, TFP's specialist MGA platform, creating a single governed store for broker messages and documents across both businesses. Through automated ingestion of broker submissions, the platform is intended to enhance accuracy and data quality across TFP's underwriting, operations and claims functions, ensuring data flows smoothly post-bind and eliminating the reconciliation issues that create friction across workflows.